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Last updated June 3, 2026

Refund And Payment Policy

How ApplyMalawi handles payments, failed activations, duplicate payments, and refund requests.

Operator

ApplyMalawi is operated by the group UCHINDAMI AND FAMILY.

  • Business registration number: BRN-EGS5BJV
  • Registered: February 10, 2026
  • Registration expiry: February 10, 2029
  • Business location: LILONGWE_URBAN, Malawi
  • Owner site: https://uchindami.xyz/
  • Support contact: hello@uchindami.xyz

Legal Review

These documents are provided for product transparency and operational compliance. They should be reviewed by a qualified lawyer before relying on them as legal advice.

Payments

ApplyMalawi uses PayChangu and related payment infrastructure to process supported payment methods such as TNM Mpamba or Airtel Money where available.

  • A paid plan is activated only after ApplyMalawi receives a successful payment confirmation.
  • Failed, pending, cancelled, or unverified payments may not activate the selected plan immediately.
  • Users should keep payment references and screenshots when requesting payment support.

Duplicate Or Failed Payments

If a user is charged more than once for the same intended purchase, or if payment succeeds but activation fails, the user should contact support with the transaction reference, phone number used for payment, approximate payment time, and selected plan.

Refund Requests

Refund requests are reviewed case by case. A refund may be considered for duplicate charges, failed plan activation that cannot be resolved, or other payment errors confirmed through payment provider records.

Refunds may be declined where paid credits, exports, AI usage, or plan benefits have already been consumed, unless required by applicable law or payment provider rules.

Timing

Approved refunds depend on the payment provider, mobile money provider, banking rails, and support verification. Processing times may vary.